Privacy
Privacy policy
What data the site and the free test use, why, for how long, and your rights.
Data controller
JPTA, a French simplified joint-stock company (SAS), 68 rue de l'Église, 75015 Paris, France (SIREN 109 329 292). For any question or to exercise your rights: contact@kemmob.com or the contact form.
Contact form and demo requests
Data: name, email, company, country, message and, where relevant, the simulated plan.
Purposes: replying to you, arranging a demo, preparing an offer.
Legal basis: steps taken at your request before entering into a contract, and our legitimate interest in following up the business relationship.
Retention: three years from the last exchange.
Free test
Data: email, product page address or photo, the results and the answers you give, and your IP address, kept only as an irreversible fingerprint to limit the number of tests per day.
Purposes: running the test, preventing abuse and, if you agree, contacting you about it.
Legal basis: providing the service you request, our legitimate interest in preventing abuse, and your consent to be contacted.
Retention: the test, its photos and your answers are deleted after 90 days. Your email is kept for 90 days, or three years if you agreed to be contacted.
Tests are kept apart from customer accounts: nothing you send is added to any customer's catalog or data.
Service providers
This data is never sold. It is processed by our technical providers, each for its own task only:
- OVH SAS (France): hosting;
- image and text analysis providers: reading product pages and photos, using product information only;
- a web search provider: finding, from the product photo, the sellers that offer a close product;
- an internal notification service that tells us about a new request, without the sender's email;
- Microsoft Ireland Operations Limited (Ireland): audience measurement of the site with Microsoft Clarity, only if you accept it (see Cookies);
- where relevant, an email delivery provider to reply to you.
Some of these providers may process data outside the European Union. These transfers are covered by the standard contractual clauses adopted by the European Commission, in line with the GDPR.
Cookies
A cookie is a small file the site stores in your browser. kemmob uses no advertising cookies. Necessary cookies are set without consent; audience measurement cookies only with your agreement.
Necessary cookies
| Name | Purpose | Duration |
|---|---|---|
kemmob_session | Session of customers signed in to the platform (signed cookie, unreadable by the page's scripts). | 30 days |
kemmob_trial | Session of the free space, opened with the free test. | 60 days |
kemmob_google | Signing in to the free space with Google: checks Google's answer. | 10 minutes |
kemmob_consent | Keeps your cookie choice (audience measurement accepted or denied). | 6 months |
The platform also keeps a few display preferences in your browser's local storage, such as the progress of the guided tour.
Audience measurement, with your agreement
If you accept it, we use Microsoft Clarity to understand how the site is used and improve it: heatmaps of clicks and scrolling, and anonymised session recordings. Form fields (name, email, password, message) are masked before anything is sent. Clarity is loaded only after you agree, never after you deny, and we tell it that you refuse any storage for advertising purposes.
| Name | Purpose | Duration |
|---|---|---|
_clck | Anonymous visitor ID and Clarity preferences, specific to this site. | 1 year |
_clsk | Links the pages viewed during one visit into a single recording. | 1 day |
Microsoft may also read or set the following cookies on its own domains (third-party cookies):
| Name | Purpose | Duration |
|---|---|---|
CLID | Records the first visit of this browser to a site that uses Clarity. | 1 year |
ANONCHK | Indicates whether the MUID is passed to an advertising cookie; Clarity does not use it and keeps it at 0. | 10 minutes |
MR | Indicates whether to refresh the MUID. | 7 days |
MUID | Identifies browsers visiting Microsoft sites. | 1 year |
SM | Synchronises the MUID across Microsoft domains. | Session |
Durations as stated by Microsoft, which may change them: Clarity cookie list.
Data: pages viewed, clicks, movements and scrolling, device and browser type, approximate country. Legal basis: your consent. Retention: recordings are kept for 30 days, up to 9 months for a few kept as samples. Processor: Microsoft Ireland Operations Limited (One Microsoft Place, Leopardstown, Dublin 18, Ireland) processes this data on our behalf. Microsoft may transfer it to Microsoft Corporation in the United States under the European Commission's standard contractual clauses.
Changing your mind
The “Cookie settings” link at the bottom of every page of the site reopens the settings: you can accept or deny audience measurement at any time. Denying erases the _clck and _clsk cookies and stops Clarity. If you have not chosen, or six months after your last choice, the banner asks again. You can also delete cookies from your browser's settings.
Your rights
You have the right to access, rectify, erase, object to, restrict and port your data, and to withdraw your consent at any time. Write to us through the contact@kemmob.com or the contact form. You may also lodge a complaint with the French data protection authority, the CNIL (cnil.fr), or with your local supervisory authority.
Published · Updated